You need to make sure that the E-mail options are working as per your control. The Outlook Group Policy settings control the email handling on a deeper level.
Manage the Outlook Group Policy Settings. Restart Outlook and try to send a test email.Go to Mail category and in the Save Messages, click the checkbox to Save copies of messages in the Sent Items folder.Click Options that will open the Outlook options wizard.Click File in Outlook application menu bar.So, you should enable the option as soon as you want to save the sent emails. Enable the option to save the copy of messages in the sent items folder.īecause the given option is disabled, so there is no chance of getting the email in the required folder. Methods to recover the missing sent items Method 1. The ‘Save copies of messages in the Sent Items folder’ has been disabled in Outlook.The email copy has been deleted from the sent items folder due to mishandling or deliberate attempt from other user.You should check the outbox folder incase the email is stuck there. Here are some reasons that stop the copy the sent mail in the sent items – But, when the sent email is not present in the sent items folder, then it creates worry regarding a successful communication.Īs there can be several reasons behind such occurrence, so it is not fair to put the blame on the single reasons. Whenever the user sends an email, then the copy of the mail is present in the sent items folder where the sender can check that the email has been sent. Now, copies of all your sent emails will be funneled into the Sent folder.Outlook is considered the best email handling platform not only due to its vast number of features supportable to the business, but its security features where the emails get the highest priority in conducting the communication. Next, under Save Messages, make sure "Sent Mail" is selected in the drop-down box. In order to fix this, you'll need to navigate to File > Options > Mail. If your email is not in the Sent folder, you won't be able to recall it. How to see your Sent folder in Outlookįor some Outlook users, sent emails are not saved in the Sent folder by default. As mentioned, if the recipient already opened your email, you won't be able to retract it. In a few seconds, Outlook will send you a message on whether the recall was a success or a failure. Tick the box that says, “Tell me if recall succeeds or fails for each recipient.” Click on "Delete unread copies of this message."Ħ. For this tutorial, we'll be choosing the latter. You can replace the sent email with a new one, or you can delete it entirely from the recipient's inbox. How to recall an email in Outlook4 (Image credit: Future)ĥ.
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